We hear this a lot while taking support calls here at Universal Garage Doors for garage door repairs. Before I joined Universal Garage Doors, I never thought about how my garage door works nor its features, not to mention knowing core components of the door. As long as it’s working correctly, I take for granted how much we depend on them to be reliable and worry-free.
A few weeks ago, as I was going for a walk in my neighborhood, something got in the way of the door as it was closing and sent the cables off the drum and bent part of the angle iron. I knew enough from speaking to customers that have desperately needed a garage door repair, to get my car out of the garage before messing with the door.
This happened over the weekend and thank heavens it was early fall and it’s convenient to leave my car in the driveway.
I had to wait till Monday to have one of our technicians at Universal Doors come to come repair it as It was literally impossible to move or open the door after I got it secured.
It literally took the technician around 20 minutes to fix this, whilst it would’ve probable taken me longer.
Part of our duty in the garage door repair business is to educate our clients. Sometimes we troubleshoot with them over the phone to understand the situation and guide them.
An overhead door weighs about 200 pounds. Without the stability weight that the spring provides, your garage door would not open easily. Also, if you’re running a garage door with a broken spring and ceiling mount operator, the motor has to work extra hard to lift the door, which will cause damage to the motor.
Springs won’t last forever as they are subjected to wear and tear like any other equipment, here are a few helpful points to keep in mind:
A torsion spring looks like a large, tightly-wound Slinky. It’s easy to detect when a torsion spring is broken. There will be a few inch gap in one or both springs. *It’s highly recommended that you hire a professional to replace any kind of spring, including a torsion spring. See our Overhead Door Safety Tips. The stored up torque that is behind the spring can be very dangerous, and has been known to take off fingers and send people to the ER.
A Torquemaster spring is an exclusive Wayne Dalton product. The spring is inside the metal shaft that is above the top of the door. This is a great safety feature since if and when the spring breaks, the metal shaft keeps it contained since springs have been known to come off. It’s recommended that only specially trained technicians work on or replace these special types of springs.
The life cycle of the spring is a rating of how many times you can open and close the door before the spring breaks. Garage door springs typically have a 10,000 life cycle. Depending on how often you use your door, it can last anywhere from an average of 5-7 years.
Oil all moving parts of your door, including your spring, hinges, rollers, and tracks two times per year using a non-silicon based spray lubricant that is specifically made for garages.
With (*shudder*) winter right around the corner, have one of our experienced technicians stop out for an overall inspection, oil and adjustment of your door. Nobody wants to have their door stuck open or closed in the middle of an Ontario winter!
Our broken garage door spring repair services covers Toronto, Mississauga, Ajax, Brampton, Scarborough and also Pickering too.